Senior Chore Service, a volunteer chore network for seniors who need an extra hand, is one of Pullman Community Council on Aging’s essential programs to assist Pullman seniors to remain in their homes. Community and university volunteers and groups provide service free of charge, including yard care, light housework and maintenance, seasonal chores, and companionship.

Position Summary – The Program Coordinator is responsible for administering the Senior Chore Service–including such duties as volunteer recruitment, training, and supervision; identifying local seniors in need of assistance, and processing chore requests–and supporting Meals on Wheels through volunteer coordination–including such duties as completing background checks, communicating with group coordinators, and maintaining the volunteer calendar.

Compensation/Schedule: $15-18 per hour, 8-12 hours per week, remote. Flexible schedule may include weekend or after-hours events; the employee can adjust schedule.

Duties and Responsibilities:

  • Identify local seniors in need of chore assistance. Process/evaluate chore requests. Meet with seniors prior to first service date and maintain contact throughout service relationship.
  • Recruit community volunteers from local service clubs, churches, schools, Washington State University, and other community sources.
  • Screen, train, and place individual volunteers with seniors; oversee volunteer service through communications, time reports, and feedback from seniors.
  • Recruit and schedule community and university group chore crews, working with group’s representatives to coordinate service sites. Prepare chore crew plan – tools and equipment needed and projects to be accomplished. Oversee chore crew to ensure both client and volunteer satisfaction and safety.
  • Maintain risk management procedures, including screening volunteers, home/site visits, and project safety measures.
  • Assess program effectiveness and document outcomes by maintaining accurate and complete client, volunteer, and service records.
  • Promote Senior Chore Service in print/digital media and through community partnerships, ensuring outreach to both senior clients and prospective volunteers.
  • Maintain Google Calendar and other documentation of current Meals on Wheels volunteers; serve “on-call” on designated days (coordinated with the Executive Director) to ensure meals are delivered in a timely manner, finding substitutes and problem solving as needed.
  • Act as liaison between PCCoA and the various congregations, businesses, and individuals who recruit and serve as Meals on Wheels volunteers.
  • Support the activities of PCCoA through communications, fundraising, and public relations as needed.
  • Ability to be physically in Pullman and available to serve as emergency substitute deliverer when “on call” (during meal delivery window on arranged “on call” days).
  • Meetings:
    • Meet monthly with and report to the Executive Director.
    • Attend monthly PCCoA meetings, provide program report.


  • Competent understanding of the needs and characteristics of the at-home senior population.
  • Strong initiative and follow-through, including ability to work independently with little or no direct supervision.
  • Ability to work with various personalities while maintaining tact and professionalism.
  • Willingness to collaborate with Council staff, board and council members, as well as staff of various businesses and community organizations.
  • Ability to prepare reports, correspondence, and documentation.
  • Excellent interpersonal, verbal, and written communication skills.
  • Valid driver’s license, insurance, and access to reliable transportation.
  • Acceptable completion of criminal background check.

Preferred Qualifications:

  • Bachelor’s degree or equivalent
  • Social services background
  • Experience participating in and/or supervising volunteers/events.
  • Project or event planning and execution.

More information about Senior Chore Service is available at
Posted June 1, 2023, position open until filled.

To Apply:
Submit letter of application and resume to:
Or via mail to:
Pullman Community Council on Aging
P.O. Box 1123
Pullman, WA 99163